FAQs

Every Victabella candle is thoughtfully handcrafted in Melbourne, Australia by certified ICDA artisans. We use high-quality waxes, refined fragrances, and optional crystals to create pieces that are as beautiful as they are meaningful.

Our candle makers are certified by the International Candle Design Association (ICDA), which means they are professionally trained in the art and science of candle making. This ensures superior quality, safety, and design excellence in every candle we create.

Yes, select candles feature handpicked crystals known for their unique energy properties. You can choose candles with or without crystals, depending on your personal preference or intention.

Our décor pieces are crafted from Jesmonite, a sustainable and durable material known for its smooth, stone-like finish. Each piece is hand-poured, sanded, and sealed to ensure longevity and individuality.

We strive to minimize our environmental impact by using sustainable materials, reusable packaging, and ethically sourced ingredients wherever possible.

Yes! We love working on custom orders, whether it's a personalized candle scent, a special crystal pairing, or a unique décor color. Just get in touch, and we’ll create something just for you.

All of our candles and home décor pieces are lovingly handcrafted in Melbourne, Australia, with care, intention, and attention to detail. Our incense sticks, while not handmade, are carefully sourced to ensure a high-quality aromatic experience that complements our collection.

Absolutely. Our products come beautifully packaged and ready for gifting, with optional handwritten notes for that extra personal touch.

Jesmonite is durable and water-resistant, but should be kept dry, cleaned gently with a damp cloth, and handled with care to preserve its beauty.

To get the most from your candle, always trim the wick to 5mm before lighting, allow the wax to melt evenly on the first burn, and never leave it unattended. A candle care card is included with each order.

Yes, we do! Victabella ships both across Australia and internationally. Shipping times and rates vary based on location.